Urgent Treatment Centres and Emergency Departments in Bromley are currently experiencing significant demand

Please note that Urgent Treatment Centres and Emergency Departments in Bromley are currently experiencing significant demand. If you have an urgent but non life-threatening medical need, please use the NHS 111 website first https://111.nhs.uk/  rather than going straight to A&E. If you require it, NHS 111 can book you in to be seen safely in A&E, Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics. Contacting NHS 111 first will also help the NHS to keep you safe, by maintaining social distancing. They will ensure that you receive the right care in the right place, in a more timely and safe way. You should dial 999 if you have a life-threatening illness or injury.

For further advice on when to visit urgent care centres or emergency departments please click the links below:

When to visit an urgent treatment centre

When to visit an emergency department

A brief update (9 September 2021) and system actions in response to the situation:

  • The situation at the PRUH is slightly improving with better admissions and discharges but there is still a significant level of demand.
  • BGPA have added primary care access hub appointments throughout the week, which are available to General Practice. Capacity has also been opened up to 111, which will be monitored.

The Emergency Department can now refer to Bromley Well frailty navigator to access night sitting, take home and settle, and handy man services. This will help the cohort of patients not requiring POC but need assistance to make their discharge safer and avoid re-admission.